Will I get a refund if I cancel my booking?
• If cancelled more than 2 hours in advance, you'll receive a 100% refund to your original payment method or wallet.
• If cancelled within 2 hours or for no-shows, no refund will be issued.
• In case of rain or facility closure, a full refund or reschedule option will be provided automatically. Cancellations made at least 2 hours prior to your booked slot.
• Facility unavailability due to weather (e.g., heavy rain) or maintenance issues.
• Booking errors (e.g., double payment or incorrect slot due to system error). Late cancellations (within 2 hours of your slot): ❌ No refund
• Booking errors (e.g., double payment or incorrect slot due to system error)
• No-show without cancellation: ❌ No refund
• Late arrival causing missed slot: ❌ No refund